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BOUNDARIES HEALTH CHECK APP

Privacy Policy

Last updated:  2 Nov 2024 8:45 pm AEST

Thank you for entrusting your privacy to us at Convosique Pty. Ltd. while using the Boundaries Health Check app. This Privacy Policy outlines our commitment to safeguarding your personal information and explains how we handle and protect your data.

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This Privacy Policy is an integral part of the broader agreement between you and Convosique Pty. Ltd., as outlined in the "Terms and Conditions of Service" governing your use of the Boundaries Health Check app. By accepting the Terms and Conditions of Service, you also accept, acknowledge, and agree to the terms set forth in this Privacy Policy.

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  1. Data Collection and Handling

  2. ​Phone Number Collection and SMS Verification

  3. Information Security

  4. Data Usage

  5. Consent and Control

  6. Contact Information

  7. Changes to Privacy Policy

  8. Governing Law

  9. Limitations of Liability

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1. Data Collection and Handling

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Your data is encrypted using industry-standard protocols to ensure confidentiality. We collect and securely store your user information such as name, email address, mobile phone number, and time zone to authenticate users, verify identity to secure your account, facilitate notifications and communications relevant to your use of the app, and ensure the accurate display of time stamps for you within the app such as plan expiration as well as dates with times of your Boundaries Health Checks.

 

We store your scores to calculate your total Boundaries Health Check history for you to provide you insights, and we also securely store any of your notes that you saved so that you can privately refer to them in your history in the app.

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You have the right to request the deletion of your data either through the app's account screen or by contacting us via the contact form on boundariescheck.com. This instructions page linked here is part of this agreement and provides step by step instructions on how to delete your account. Currently, your deletion request cannot be undone or reversed.

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After account deletion, your personal identifying information such as name, email used for social sign-in, a separate communications email if you optionally provide one, and phone number are permanently separated from your account history, so that your account activity is no longer attached to any specific person. We take the protective step in order to prevent abuse of multiple accounts by a single user, to help prevent abuse of free trials, help to prevent fake accounts, and to ensure the security of your information. After deletion, any other non-personally identifying information such as app activities in the app or usage data of the app or your history of Boundaries Health Checks is kept anonymous for statistical purposes and to improve the app's services and offerings. The information can no longer be connected to an individual person or identity. 

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Please note that the email address on the account screen is used to communicate with you about your account and the app, as well as identity verification, and so we call it the communications email address. If you choose to change that email address that you see displayed, then communications about your account or the app will go to the new address you enter. However, your social sign-in will not change. In other words, if you sign in to Boundaries Health Check using Google and a gmail address is associated with that Google account, then you will continue to sign in with that Google account. The email address associated with your social sign-in account must be changed directly through your social sign-in provider. 

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In addition to the data we collect directly from you, the Boundaries Health Check app requires third-party services in order to deliver secure payments, analytics, and secure sign-in processes. All of these required processes may require the collection, processing, and confidential sharing of data such as device information, usage statistics, identity verification, and other technical data in order to securely and accurately provide their services. By using this app, you understand that the data collected by third parties is the full responsibility of the third-party, since it may not be stored or managed on our systems, and because of that, we do choose reputable third parties that offer stringent data protection standards.

2. Phone Number Collection and SMS Verification

 

We collect and use your phone number for the sole purpose of account verification and security. By using our services, you acknowledge and agree to the following:

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  • Purpose of Collection: Your phone number is collected to send one-time verification codes and enhance account security.

  • Use of Data: Your phone number will only be used for verification and will not be used for marketing or other purposes without your explicit consent.

  • Third-Party Sharing: We may share your phone number with third-party service providers, such as Twilio, to facilitate the delivery of SMS messages.

  • Data Retention: We retain your phone number only as long as necessary for verification and account security or as required by law.

  • Security of Information: We implement industry-standard security measures to protect your phone number from unauthorized access or misuse.

3. Information Security

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We are deeply committed to protecting your personal information and employ robust security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. Our sign-in security measures include:

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  • Multi-Layered Security Protocols: We utilize advanced encryption, secure data transmission, and real-time monitoring to protect your data. Our infrastructure includes firewalls and intrusion detection systems to safeguard your information.

  • Phone Number Verification: This adds an additional layer of security, ensuring that only you can access your account, even if someone gains access to your social sign-in account. It also helps to prevent bots and malicious users from creating fake accounts.

  • Social Sign-In Security: When you sign up using social sign-in (e.g., Google or Facebook), we leverage the security measures provided by these reputable platforms. This includes requiring authentication through the chosen platform, adding an extra layer of protection for your account.

  • Strict adherence to security of your sign in: Access is denied if a new user attempts to create a new account using the social sign in or phone number of an existing or deleted user account.

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4. Data Usage

 

Your data is used solely for the purpose of providing and improving our app services. Data that may be reviewed for statistical or improvement purposes is anonymized for your protection. We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. Your trust in us is essential, and we respect your privacy by adhering to this principle.

5. Consent and Control

 

By using the Boundaries Health Check app, you consent to the collection and use of your personal information as outlined in this Privacy Policy. You have the right to control your data and can request its deletion at any time, as outlined in this Privacy Policy. We believe in transparency and empower you to manage your privacy preferences effectively.

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Please be aware that if you close your social sign-in account, such as your Google or Facebook account, you will not be able to log in to the Boundaries Health Check app and will need to create a new account with a different social sign-in account and a different phone number for verification.

6. Contact Information

 

For inquiries or assistance regarding our Privacy Policy or any privacy-related concerns, please reach out to us using the contact form on boundariescheck.com. We value your feedback and are dedicated to addressing any questions or issues promptly and professionally.

7. Changes to Privacy Policy

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Convosique Pty. Ltd. reserves the right to modify or update this Privacy Policy periodically. We encourage you to review this policy regularly for any changes. Your continued use of the Boundaries Health Check app after modifications to this policy constitutes your acceptance of those changes.

8. Governing Law:

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This Privacy Policy, along with the Terms and Conditions of Service found here, is governed by the laws of Queensland, Australia. Users agree that any dispute arising from or related to the use of the app shall be governed by the laws of the courts of Queensland, Australia, and subject to the exclusive jurisdiction of the courts therein.

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9. Limitations of Liability:​

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  • By using the app, users agree to indemnify and hold harmless Convosique Pty. Ltd., its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses, including attorney fees, arising from their use of the app.

  • The app is provided "as is" and without warranty of any kind, whether expressed or implied or assumed, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This limitation of liability and disclaimer of warranties apply to the fullest extent permitted by law.

  • We assume no liability for any damages, whether direct, indirect, incidental, special, consequential, or exemplary, arising from the use of the app, including but not limited to any inaccuracies or omissions in the information provided by users, unauthorized access to or disclosure of user data, or any loss of data, revenue, or profits resulting from the use of the app.

  • Users expressly acknowledge and agree that they are solely responsible for the accuracy, completeness, and legality of the information they input into the app, including their emotional state, personal feelings, personal information of any kind, and the names of individuals listed as part of their relationships.

  • Users agree that we, the makers of this app, will not be held liable for any actions or consequences arising from the use of the information entered into or already contained in the app.

  • Additionally, we are not responsible for any damages resulting from the termination or suspension of user accounts, including the loss of access to paid features, paid plans, or subscription fees paid by users.

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THE BOUNDARIES HEALTH CHECK

IS A BRAND OF CONVOSIQUE

serving internationally, and headquartered in Australia

14 Edward Street

Brisbane QLD 4000
Australia 

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© 2024 by Convosique Pty Ltd

QUESTIONS?

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QUESTIONS?

THE BOUNDARIES HEALTH CHECK

IS A BRAND OF CONVOSIQUE

serving internationally, and headquartered in Australia

14 Edward Street

Brisbane QLD 4000
Australia 

​

  • Instagram
  • White YouTube Icon
  • LinkedIn
  • Facebook

© 2024 by Convosique Pty Ltd

Sent! Thanks so much for your message.

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